Ridoji Rider App – Privacy Policy

Last Updated: 14/04/2026

1. Introduction

This Privacy Policy explains how Ridoji collects, uses, and protects your personal information when you use the Ridoji Rider Mobile App and related services.

By registering or using the app, you agree to the terms of this Privacy Policy.

2. Information We Collect

📌 a) Information You Provide

We may collect the following information when you register or use the app:

• Personal Details: Name, phone number, email address, and address
• Identity Verification: Driving license, government ID, address proof
• Financial Information: Bank account details, UPI ID for payouts
• Vehicle Details: Assigned vehicle, usage, and operational data
• Communication Data: Information shared via support, calls, or messages
• Preferences: Notification and communication preferences

📌 b) Information Collected Automatically

• Location Data: Real-time GPS location for trip tracking and task allocation
• Device Information: IP address, device type, OS, app version
• Usage Data: Login activity, app usage, trip history, performance data
• Cookies & Tracking (if applicable): For app performance and analytics

3. How We Use Your Information

We use your information to:

• 🚗 Manage Rider Operations: Assign trips, track performance, and manage tasks
• 💰 Process Earnings & Payments: Calculate payouts and incentives
• 📞 Communication: Send updates, alerts, and support responses
• 🛠 Improve Services: Enhance app performance and operational efficiency
• 🔐 Security & Verification: Prevent fraud and verify identity
• 📊 Analytics: Monitor usage and improve business operations

4. How We Share Your Information

We may share your data only in the following cases:

• Service Providers: For payments, cloud storage, analytics, and support services
• Business Partners: For fleet operations, logistics partners, or financial services
• Legal Authorities: If required by law or to prevent fraud
• Affiliates: For internal business operations

🚫 We do NOT sell or rent your personal data to third parties.

5. Data Security

We implement appropriate security measures to protect your data from unauthorized access, misuse, or disclosure.

However, no system is completely secure, and users are advised to keep their login credentials confidential.

6. Your Rights

You have the right to:

• Access your personal data
• Update/Correct inaccurate information
• Request Deletion (subject to legal obligations)
• Opt-Out of marketing communications

To exercise these rights, contact us using the details below.

7. Location Data Usage

The Rider App collects real-time location data to:

• Assign rides/tasks
• Track trips and routes
• Ensure operational efficiency and safety

Location tracking may continue even when the app is running in the background during active duty.

8. Third-Party Services

The app may integrate with third-party services (e.g., payment gateways, maps).

Ridoji is not responsible for the privacy practices of these external services.

9. Data Retention

We retain your data only for as long as necessary for:

• Operational purposes
• Legal and regulatory compliance
• Dispute resolution

10. Changes to This Policy

We may update this Privacy Policy from time to time.

Updated versions will be posted within the app with a revised “Last Updated” date.

Continued use of the app implies acceptance of the updated policy.

11. Contact Us

For any questions or concerns regarding this Privacy Policy:

📞 +91 9991119652

📍 Visit your nearest Ridoji office

✅ Recommended App Consent Line

☑️ I agree to the Privacy Policy and consent to the collection and use of my data as described.